Exceptional Patient Facilitation
Exceptional patient facilitation is about relationship building, exploring possibilities, and supporting the decision-making process. We show you how to maximize your interpersonal skills. The nature of a healthy, supportive relationship is to assist others in connecting with and in utilizing their resourcefulness, energy and goals. To increase ease is the very definition of facilitation - and that's what happens for both you and the patient throughout this training.
Values clarification is a core part of the facilitation process. What is important to your patient? What are your patient's concerns? What would your patient like to accomplish? What is your patient's preferred future? All these questions are rooted in values. When your patients see that you are truly interested in them and their health concerns, in a way that is supportive and collaborative, they will welcome and rely on your input and guidance.
With Exceptional Patient Facilitation Training, you and your team will...
Strengthen private fee-for-service dentistry
"We are committed to the continual study of advanced facilitation as long as we serve patients. Terry and Janis's work has become foundational to our success."
-Dr. Susan Maples, Holt, Michigan
To make the greatest difference in people's lives, your team must have exquisite skill at asking questions, listening, and advocating optimal health and aesthetic goals. When you ask the appropriate questions and listen well, your patients will share their concerns, values, and expectations more freely - and value your input.
With a spirit of curiosity and exceptional facilitation skills, team members gather clear, concise, and useful information, build significant patient relationships, and support patients in consistently acting on behalf of their own wellness.
Learn critically important communication skills to help your patients make the shift from what's wrong to what's possible
Build more confidence and trust with your patients
Cultivate communication skills, systems, and structures that create healthy financial and mutually rewarding relationships with your patients
Develop and refine your intake and exit interview skills to ensure patient satisfaction
Understand and utilize the 'Neuroscience of Curiosity'
Facilitate patients' resourcefulness and help them to clarify their choices
Create positive and unique experiences for patients
Attract more patients who participate proactively
Exceptional patient service is about relationship building, exploring possibilities,
and facilitation of the decision-making process.
Ensure your practice growth and
amazing patient satisfaction with premier
patient facilitation training
Give us a call for a free initial telephone consultation.
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Terry Goss & Associates | Contact Terry directly at 307-690-1902