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On this page you find the short descriptions of each of the speaking programs. These are custom-designed to your group’s needs and desires.
On the right...download the more detailed, full page versions: Complete Program Descriptions of each presentation. You can also download: A sheet About Terry Goss, a List of Terry’s Speaking Engagements, CV - Curriculum Vitae and What Others Have to Say - about her presentations, seminars and trainings.
These PDF pages are formated to print on a single sheet of paper.
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Effective communication is the cornerstone of any organization’s success. This power-packed one-day workshop shows you and your team how to build a trusting environment where everyone’s contribution is valued and understood.
Seven proven, practical techniques show you how to establish collaborative learning environments that emphasize creative conflict resolution, innovative problem solving, and positive, productive change. See how implementing these breakthrough strategies help you to provide your patients with the experience they are looking for, and keep your team moving forward!
The current economic climate presents new challenges to the modern dental practice. Traditional management styles and familiar marketing approaches fall short of what is needed to thrive in today’s marketplace. The continued growth of your practice demands strong leadership, a cohesive team, exceptional patient facilitation and a fresh approach to marketing. In this power-packed, one-day workshop you will gain the knowledge and tools to set your team on the path to a stronger, more enduring practice. Get ready to be excited about what’s possible!
People support what they help to create. When leaders have the training, wisdom and courage to share management and leadership responsibilities, the entire practice thrives, achieving a level of success and freedom beyond your wildest expectations. Collaborative leaders create an empowering, environment where everyone’s voice is heard, and their contributions are fully appreciated. This workshop shows you how to develop the skills that nurture positive growth and change – in yourself and others. You become that rare leader helping others improve their decision-making and performance without direct supervision. Terry will show you how.
A) Synergistic Team Building: The most practical investment you can make in growing your practice is investing in your team. Friction can develop among even the most skilled and personable staff members, leaving them working inefficiently and at cross-purposes. Terry will teach you the five essentials to building a strong, synergistic team, where every team member’s work supports and reinforces everyone else’s. With everyone pulling in the same direction, you will discover a level of trust, security and confidence you never imagined possible.
B) Exceptional Patient Communication: Superior communication skills help establish relationships in which patients feel valued, understood and empowered to make healthy choices for themselves. Team members trained to communicate more effectively with patients will dramatically increase acceptance of treatment, build patient confidence and trust, and generate enthusiastic referrals. Rediscover just how much the success of your practice hinges on the quality of your patient relationships.
Facilitation mastery is the art of helping patients make well-informed, healthy decisions. Terry will show you how the patient-centered communication skills and organizational aspects of facilitation will dramatically increase productivity and patient satisfaction. Learn how to establish relationships in which people feel valued, understood, and empowered to make healthy choices for themselves. This stimulating and compelling overview of the skills and developmental processes essential to becoming a facilitative team will revolutionize your relationships with your patients and colleagues.
Terry’s speaking programs and experiential workshops are custom-designed in close collaboration with each meeting planner, and tailored to your unique situation. Experiential workshops (learning by doing with reflection) deepen and solidify new awareness and insight and transfers the skills used in the exercise to real life applications. Interactive and experiential workshops offer amazing opportunities for growth through personalized practice of skills, play and integration of new learning.
All our programs are designed with great flexibility to incorporate varieties of length, content, structure, group size and learning objectives. However large or small your program or organization, we can create a customized workshop perfectly tailored to achieve your desired outcomes. We are eager to collaborate with you to make your program energizing, inspiring, memorable and fun. |
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