Florida Academy of Cosmetic Dentists (FACD):
'The Art of Facilitation for the Exceptional Practice' 9/05
Holistic Dental Association:
'Building an Extraordinary Holistic Dental Practice' 4/05
Florida National Dental Conference (FNDC):
'Bridging From What's Wrong to What's Possible' and 'The Spirit of Yes' 6/02
Valley Forge Annual Meeting, Pennsylvania:
'The Behavioral Skills of the Exceptional Practice' and 'The Spirit of Yes' 3/02
Iowa Dental Association (IDA):
'The Art of Co-Diagnosis' 4/01
New York Academy of Dental Practice Administration:
The Art of Co-Diagnosis' and 'Bridging From What's Wrong to What's Possible' 10/01
American Society of Dental Aesthetics (ASDA):
'Bridging from What's Wrong to What's Possible' 6/00
British Columbia Annual Dental Meeting:
'Shared Leadership' and 'Superior Service' and 'Conflict as Opportunity' 4/00
Wisconsin Dental Association Meetings (WDA):
'Behavioral Skills of the Exceptional Practice' and 'Shared-Leadership and Self-Managing Teams' 4/00, also spoke here 9/92
Yankee Dental Congress:
'Exceptional Communication Skills' and 'Shared Leadership and Self Managing Teams' 1/00
University of Delaware:
'Collaborative Team-Building' 10/99
Client Facilitators Conference, Seattle: Co-Presented with Sandy Roth of ProSynergy: 3-day workshops
Essential Skills of Facilitation' 8/99, 5/98, 5/97, 5/96
American Dental Association (ADA): Member of the 'Team Building' Symposium'
'Fee-For-Service' and 'Freedom to Choose Excellence' 10/98
Michigan Dental Association State and Regional Meetings (MDA): Michigan's Annual Meetings
'Shared Leadership', 'Superior Service' and 'Fee-for-Service: the Freedom to Choose Excellence' 5/97, 5/96, 5/95
Thomas P. Hinman Dental Meeting:
'Shared Leadership,' 'The Art of Co-Discovery,' 'Conflict Resolution Skills' and 'The Behavioral Skills of the Exceptional Practice' 3/97, 3/95
Rocky Mountain Rendezvous (RMR): 2-day experiential workshop
'The Art of Facilitation' at their 15 year reunion in 7/95
American Academy of Dental Practice Administration (AADPA):
'Conflict as Opportunity' and 'The Behavioral Skills of the Exceptional Practice' 3/95, 3/93
Co-Presented Series of workshops on 'Transitions' with Paul Sletten and workshops on 'Practice and Partnership Transitions' in 1995 and 1994
Minnesota Dental Association Meetings (MDA):
'Conflict as Opportunity' and 'Becoming an Exceptional Communicator' 5/93, 5/91
Vancouver Seminar for Dentists (VSD):
'Conflict as Opportunity' and 'Collaborative Leadership' 3/93
Chicago Mid-Winter:
'Exceptional Communication' and 'Welcoming Conflict as Opportunity' 2/93
AlphaHealthCare Regional Client Study Clubs
~ over 350 presentations given throughout the United States: Topics included: 'Computer Utilization,' 'Practice Management,' Perio-Focused Hygiene,' 'Team Development,' 'Exceptional Communication' and 'Conflict Resolution Skills'
AlphaHealthCare Annual Client Conferences:
Key presenter at the Annual Conference for 5 consecutive years
South Eastern Society of Pediatric Dentists:
'Exceptional Communication Skills' 1/91
• Seattle Study Clubs plus Study Clubs and Meetings throughout the country from1992 through the present.
Recognized nationally as a premier practice-management consultant, speaker and coach, Terry has served health-centered dental community for nearly 30 years and inspired thousands of professionals across the country.
Terry enthusiastically and joyfully shares her wealth of knowledge and experience, as well as her understanding of the challenges in 21st-Century dentistry. Her extensive training in advanced management, co-active leadership, behavioral psychology and the new neuroscience, along with state-of-the-art PowerPoint presentations, add to the richness and depth of her speaking engagements and workshops.
Ms. Terry Goss, BFA, CPNLP, CCLC ~ Speaker • Coach • Consultant